Concierge Services


Menlyn prides itself on providing not just a shopping destination, but a full-service experience to its customers


Concierge Desks

Our concierge desks are conveniently located at the Grocery Avenue and Banking Court.


Menlyn has several wheelchairs available for your convenience. These can be found at the security office on level P6.

Muslim Pray Facility

A Muslim prayer room is operational daily from 12h00 - 21h00 and situated outside Entrance 4. For more information about the Muslim prayer room, contact Aby Carrim on 082 775 1177.

VIP & Dilplomatic Parking

Selected parking is made available on level P6 for Menlyn VIP’s who are chosen at the discretion of Centre Management. Members of the diplomatic societies are allocated designated parking on level P6. Identification cards can be requested from Centre Management for proof of diplomatic status.

VIP Lounge

Menlyn Park is setting new standards in retail to enhance its position as a leading shopping centre in Africa. You can look forward to an amazing, world class VIP Parking area that also gives you to a VIP Lounge. Menlyn VIP cardholders will be eligible for exclusive access to our VIP lounge as well as free parking in the area.

The VIP lounge will allow you the opportunity to network with the elite Menlyn Shoppers as well as access to the following services:

  • Complimentary refreshments
  • Pick up and drop off area for Uber
  • Free Wi-fi
  • Charging facilities
  • Concierge service
  • Personal shopper consultation services
  • Shopping and luggage drop-off area